By Greg Paxson, A&P/IA, Senior Aviation Maintenance Consultant
Do you have a great Technician or a Professional Maintenance Manager? Hopefully, you answered yes to “both”, because you need both. Safety, experience, and training are the hallmarks of any reputable management company’s maintenance department. Most owners, pilots and anyone looking for a management company will probably know to look for these things. But, does a technician who participates in the company SMS program, goes to recurrent training and knows his way around your aircraft, equal professional maintenance management? Not always. There is a lot more to maintenance management than a sharp technician and a well maintained aircraft. Professional maintenance managers are artists, like Michelangelo or Renoir, who can elegantly add value in ways and areas not obvious (more…)
As Aviation Safety advisors Business Aviation Solutions often gets questions from the general flying public. Here in a video blog, BAS Founder and Senior Consultant, Ed White, discusses air turbulence and the one thing every passenger should do to stay safe while flying.
We hope you enjoy this short video that introduces who we are and what we do. With years of experience, unquestioned integrity and a passion for best practices solutions, Business Aviation Solutions wants to earn your business and become your trusted bizav advisor.
Private Jet Management, Safety & Operational Consulting, Director Preferred (sm) IS-BAO Audits and more… If you have business aviation problems, we have Business Aviation Solutions.
As leaders in IS-BAO auditing and implementation Business Aviation Solutions often has clients who come to us asking questions about becoming certified to the International Standard-Business Aircraft Operations. Here are a few of the most frequently asked questions with our replies.
Why do I need to be ISBAO certified?
If you fly internationally ICAO’s Annex 6 Part II requires a Safety Management System, a core component of the IS-BAO, to be legal. But even if you’re a US domestic operator the IS-BAO can be important! It raises the bar of professionalism for your flight department. IS-BAO certification makes you accountable to an internationally accepted protocol of best practices, it necessarily increases safety margins and it proves to your company that your department operates to high standards – not just because you think or say so, but because your department (more…)
If you want to become a leader, don’t wait for the fancy title or the corner office. You can begin to act, think, and communicate like a leader long before that promotion. Even if you’re still several levels down and someone else is calling all the shots, there are numerous ways to demonstrate your potential and carve your path to the role you want.
What the Experts Say
“It’s never foolish to begin preparing for a transition no matter how many years away it is or where you are in your career,” says Muriel Maignan Wilkins, coauthor of Own the Room: Discover Your Signature Voice to Master Your Leadership Presence. Michael Watkins, the chairman of Genesis Advisers and author of The First 90 Days and Your Next Move, agrees. Not only does the planning help you develop the necessary skills and leadership presence, it also increases your chances of getting the promotion because people will already recognize you as a leader. The key is to take on opportunities now, regardless of your tenure or role. “You can demonstrate leadership at any time no matter what your title is,” says Amy Jen Su, coauthor of Own the Room. Here are several ways to start laying the groundwork. (more…)
I can remember my father, an Eastern Airlines captain, saying to me as a young aviator, “The most dangerous time in a pilot’s career is after they get their Commercial license up until about the time they get their ATP.” I hadn’t given that much thought until recently. I fondly recall that period of my career. I was cautious, but I also had a sense of unfounded bravado that I really knew what I was doing. Looking back, boy was my perspective wrong.
Lately I have been running across many operators who are not best practices or IS-BAO, are not particularly safe, or are even operating under CFR 14 Part 91 illegally – not because they want to, but because they don’t have the perspective to know any better. Moreover, their bravado puts them, their companies or owners, and the general public at risk. Please read on…
You’re saying, “Hey, that’s not us.” Research shows, however, if you are in denial you have a high likelihood of overestimating your knowledge. I challenge you to see if perhaps your operation is at risk from what’s been called the Dunning-Kruger effect.
One of the best titles for a scientific paper has to be the Ig Nobel prize winning “Unskilled and unaware of it: How difficulties in recognizing one’s own incompetence lead to inflated self-assessments“. The paper compares people’s skill levels to their own assessment of their abilities. In hindsight, the result seems self-evident. Unskilled people lack the skill to rate their own level of competence. This leads to the unfortunate result that unskilled people rate themselves higher than more competent people. The phenomenon is known as the Dunning-Kruger effect, named after the paper’s Cornell University authors. (more…)
You may remember Valley Forge from Junior High history, but to refresh your memory, it was where the American Revolutionary soldiers wintered in 1777-1778. Conditions were brutally cold. Clothing in tatters. Shoes nonexistent. Many wounded soldiers died from exposure. And those left living had to contend with typhoid, jaundice, dysentery, and pneumonia. George Washington wrote, “To see the soldiers without clothes to cover their nakedness, without blankets to lie upon, without shoes…without a house or hut to cover them…and submitting without a murmur… can scarcely be paralleled.”
Approximately 2,500 American soldiers died in Valley Forge that year. Why? Yes, these men loved freedom. But according to historian David McCollough, it was mainly their love for Washington. They would go anywhere with him and do anything for him. They knew how much Washington cared for them and how he put himself in harm’s way. In earlier battles, Washington’s two horses were shot out from under him and four bullets passed through his coat. The American soldiers knew this. And bled for him. (more…)
These are perhaps the two most common phrases heard on the flight deck. Clear communications between the crew and ATC is critical to safe operations. We all know that. But too often I observe less than optimal communication all around the flight department, like between maintenance and flight ops, and between downtown and the folks at the airport. What does that mean to an operator, and how can we improve understanding between all of our stakeholders?
Let’s first talk about why clear lines of communication are important. If we chat with the boss’ travel coordinator and don’t get the departure time right or if we incorrectly order his catering request there could be a tongue lashing or worse. Poor communication may delay a maintenance or refurb project, possibly wasting both time and money. In the maintenance shop if we don’t effectively let the scheduler or flight crews know of an aircraft’s status, well, that could allow scheduling – or worse yet, flying – of an aircraft that’s not fit to be in the air. (more…)